Suffolk’s High Streets Matter

If you are looking to grow your retail or hospitality business or want to attract more visitors to your high street, we can support you through the next Retail Excellence or Hospitality Matters Programmes. Read more about each in our leaflet.

Retail Excellence & Hospitality Matters Programme Leaflet

Email shsm@newangliagrowthhub.co.uk to find out more and register your interest below. Tick ‘Retail Excellence‘ under ‘Reason for Enquiry‘ (please add ‘Hospitality Support’ in the ‘Tell us more information about your enquiry’ comment box).

Register Your Interest For 2026

Enjoy watching shop owners and a market town team tell about their experiences and successes taking part in the Retail Excellence Programme and Love Your Market Town funding.

Throughout the year, you can also attend other specialist workshops for Suffolk businesses, and discover our Retail Toolkit which is full of top tips to keep your shop vibrant. For funding opportunities and follow-on business support, contact the Growth Hub team here.

To keep in touch with High Streets Matter news, events and funding, sign up to the newsletter.

Through Norfolk’s High Streets Matter initiative, businesses and groups have had coaching, new retail knowledge, industry experts’ insights, grants and a massive dose of encouragement and enthusiasm from the team. More than 100 retailers and high street stakeholders took part in the Retail Excellence Programme which included strategic planning, financial literacy, marketing and community impact. Everyone has seen improvements in their business and those who made major progress with their action plans are seeing increases in sales and customer engagement. We are excited to deliver this programme now in Suffolk too!

The programme received 5-star ratings from participants on Google Reviews.

‘I found this programme very beneficial in many ways, taking the time out of my day-to-day to open my mind to where we could improve our business, what things aren’t working in our business and how we can invest in new ways to make our business grow.
‘I’ve been introduced to many great businesses that could help us in areas we struggle in and also hearing other small businesses’ struggles similar to ours and how they have/ plan to overcome this. From this course, we have decided what we need to do next to invest in our business to help it grow and achieve more sales.’

Fay Bunn, Noor Company5 stars (Retail Excellence Programme)

‘Completed Love Your High Street training which has been extremely valuable, thank you for such a comprehensive course.’

Little Movers5 stars (Retail Excellence Programme)

‘We attended the Retail Excellence Programme and it has been the most valuable and insightful course I’ve ever done. Alex and all of the speakers were incredibly knowledgeable, and generous with their time and advice. We’ve already received more online shop sales since we’ve started to implement what we’ve learnt. We massively recommend it to all businesses in Norfolk!’

The Wayward Adventurers Guild5 stars (Retail Excellence Programme)