Most teams use AI to draft and answer. The next step is getting it to do the work.

This no-code day builds real automations on two platforms: Make.com to connect apps across the web, and Copilot Studio to build an AI agent grounded on your own company content. Attendees leave with working examples, a clear view of where AI belongs and where it does not, and a scoped plan for their first automation.

Content

• Where automation pays: mapping a process, spotting the automatable steps

• Building blocks: triggers, actions, data, conditions

• Make.com: build one real cross-app scenario end-to-end

• Copilot Studio: build an agent grounded in your own company content

• Where AI belongs and where it does not, plus security and governance

• Build your own: scope and start your first automation

Requirements

This is an advanced session, best attending after our the AI course. Attendees must already use AI regularly, have built a custom agent (Custom GPT or Copilot agent), and be comfortable with advanced Excel, Microsoft 365 or Google Workspace and tools like HubSpot, Notion, Airtable, etc.

Equipment

Laptop to follow in real-time (optional), nothing to install; these tools run in a browser. Create a free Make.com account if you want to experiment with it. Copilot Studio needs a Microsoft 365 account with a Copilot Studio license, but it is not needed, as I’ll show live building in the room. The principles will likely apply as well to other automation tools (N8N, Zapier, etc.).

Meet the Trainer
Giancarlo Erra is a seasoned tech-creative entrepreneur and business consultant with over 25 years of experience across multiple industries. As a professional touring musician, his unique background bridges the worlds of technology and creativity, giving him a distinctive edge in using innovative solutions to drive business growth and streamline operations. As a former developer and technical director, Giancarlo has led projects ranging from full?stack development and system administration to AI-driven applications, providing tailored consultancy to SMEs and startups. His extensive experience includes founding Promethean Box Ltd, an umbrella company including AI-driven startups like Tweetify It, a tool for generating personalised social media content, and Copyforge, which helps automate blog and article creation. As the founder of YourVault.AI, he is currently developing private AI solutions to help small and micro-businesses deploy AI models securely on their own data. A public speaker and mentor, he regularly organises AI Summits and hackathons, helping businesses and individuals easily adopt AI tools and focusing on practical applications that deliver real value

Registration at 9am, workshop starts at 9.15am.

Eligibility:

These small group workshops are funded by Norfolk County Council, Suffolk County Council, and The Department of Business and Trade and are open to any trading business, freelancer, or charity based in Norfolk or Suffolk, UK.

By registering for this workshop you are agreeing to our terms and conditions.

New Anglia Growth Hub T&Cs

Due to funding restrictions, only one ticket per company is available initially. If a workshop is not fully booked, a second ticket may be requested the day before the event by contacting jo.barnard@newangliagrowthhub.co.uk