This beginner friendly workshop helps teams uncover the powerful features inside Office 365 that many businesses never realise they already have. Adam guides participants through the overlooked functions built into Microsoft 365, showing how they can simplify tasks, improve organisation and reduce everyday admin without spending a penny more on software.

The session focuses on practical, real world scenarios. Attendees learn how 365 can help them manage information better, collaborate more smoothly, reduce duplication and create simple, efficient workflows using tools that are already included in their licence.

By the end, participants will understand what 365 can really do, how to make use of the features they already pay for, and where they can make immediate improvements to productivity. This workshop is ideal for beginners who want straightforward, jargon free guidance.

Meet the Trainers

Adam Thacker – Hapiflow

Adam has spent most of his career quietly wondering why smart businesses insist on making life harder than it needs to be. You will have seen the same things he has: endless spreadsheets fighting for attention, a filing system only ‘Colin from Accounts’ can navigate or processes so tangled they would leave the Minotaur asking for directions.

What Adam does best is spot those absurdities, untangle them and prove that working smarter does not require panic, pain or expensive software nobody actually wanted.

He has worked with giants like Aviva, Verisk and Ardonagh, alongside ambitious local firms across Norfolk and beyond. No matter the industry, the pattern is the same. Happier people, simpler processes and sensible use of data always beat chaos and crossed fingers.

That is hapiflow. Less friction, more focus, and a workplace where problems are solved instead of passed around. When businesses run well, people thrive. And when people thrive, even business itself becomes enjoyable.

Jules Rickman-Jenkins

For more than 20 years, Jules has been shaping performance content marketing, so her move into AI never felt like a pivot. It was more like the obvious next chapter. From the moment she stepped into the space, she was hooked, helping clients understand what AI can genuinely do, training teams, and building automation and agents that actually make businesses easier to run.

What she does best is remove the ‘busywork’, automate the parts that steal time and free people up to focus on the work that adds real value.

When Jules is involved, teams stop firefighting and start thriving. They have space to be creative, to solve problems properly and to scale without burning themselves out.

That is the flow she builds, where AI is not just clever, it is genuinely useful. Where businesses save time, teams enjoy their jobs, and good results do not come with unnecessary chaos.

With Jules, businesses do not just improve their systems, they reimagine how they work, turning clunky processes into smooth hapiflows.

Eligibility:

These small-group workshops are funded by Norfolk County Council and the Department for Business and Trade. They are open to any trading business, freelancer, or charity based in Norfolk, UK.

Due to funding restrictions, only one ticket per company is available initially. If a workshop is not fully booked, a second ticket may be requested the day before the event by contacting jo.barnard@newangliagrowthhub.co.uk.