MEET THE TEAM
The Growth Hub team are all successful professionals, covering the whole of Norfolk and Suffolk.
A SPOTLIGHT ON
A SPOTLIGHT ON
We spoke to our Business Support Officer, Jamie Bird, to find out more about his role, likes and challenges here at New Anglia Growth Hub and a snapshot of what he gets up to outside of work.
We spoke to our Business Support Officer, Jamie Bird, to find out more about his role, likes and challenges here at New Anglia Growth Hub and a snapshot of what he gets up to outside of work.
OUR MANAGEMENT TEAM
Richard has considerable expertise both as a Managing Director and at an operational management level in a range of commercial sectors including finance, business development, retail, property and the automotive industries.
As Managing Director of Northgate PLC, in East Anglia, he successfully led the company’s operations for 12 years, opening multiple depots across the region and directing the company through the Investors in People programme. In 2001, he became Director then Marketing and Membership Manager of Foundation East, a leading finance company, looking after businesses in the East of England. Richard had a short period working back in the motor industry before joining the New Anglia Growth Hub at its inception in 2014.
After working for five years as its Senior Business Adviser until August 2019, Richard re-joined the team as Growth Hub Manager in February 2020. As a result of his varied commercial experience, he is now responsible for guiding and supporting the team of advisers and office-based personnel, developing the Hub’s programmes and ensuring that the business support provided remains impartial and relevant.
After completing a BEd degree, Mick joined the Army (The Green Howards) and served in a range of operational and staff appointments worldwide.
Since then, he has completed HR and training appointments in both the public and private sectors, as well as serving concurrently in the, then, TA and as Commandant of Essex Army Cadet Force.
His most significant achievement to date was to be awarded the OBE on behalf of the Team he was proud to lead at the MCTC, in Colchester.
This is Mick’s second spell based at Suffolk Chamber of Commerce, having managed the highly productive and successful Employer Training Incentive Pilot (ETIP) 2015 – 2017.
Glen graduated from the University of Leicester with a BA in Politics and Economics. After some time in the private sector, he has focused on working within the public sector.
In 1993, Glen became a Field Executive for Norfolk & Waveney Training & Enterprise Council, promoting a range of services to companies in the area. This was followed by four years as Business Development Manager and Investors in People Assessor for Business Link Norfolk & Waveney, managing a portfolio of about 100 clients and taking them through the accreditation process for Investors in People.
He then became the Skills Strategy Manager at the Learning & Skills Council, developing a skills strategy for Norfolk. He was then responsible for improving the performance of the Train to Gain programme across the region. In 2009, Glen joined the National Apprenticeship Service as a large employer account manager, to drive the number of apprenticeships. In June 2014, Glen became one of the first advisers of the Growth Hub, working across South Norfolk, providing business support and advice. Additionally, he is the Director and Chairman of a community interest company in Norfolk.
Sam has a varied professional background – she taught art and IT at a secondary school in Leeds, has led a team of palliative carers, travelled the world installing industrial digital imaging systems, started a small business with some colleagues and continues to be a practising artist, specialising in oil portraits and landscapes.
Sam says that she feels very privileged to be in a position to help businesses in our region, whether that is by assisting them to apply for grant funding, investigating appropriate support or simply acting as a sounding board so someone can rationalise their ideas.
OUR BUSINESS ADVISERS
Mohammed is an experienced business consultant with an MBA and an MSc from the University of East Anglia. He is also qualified as a Management Consultant from the Institute of Consulting and has over 10 years of diverse working experience in both private and public sectors.
Mohammed has held management positions in the banking sector, focusing on financial reporting and compliance, as well as holding senior positions in tenders and contracts auditing in the public sector since 2008.
Mohammed started his consulting career focusing on business growth, working with clients locally and internationally. He is an entrepreneur at heart and enjoys working with businesses in their initial stages, having helped launch dozens of start-ups in various sectors, taking them from concept and research stage to commercialisation.
After 20 years in the international banking and fund management industry Kate joined the Growth Hub in 2016. Kate has multi-industry and multi-disciplinary experience having acted as Regional Head of Marketing, Regional Head of Business Development and Chief Operating Officer for various sizes of firm. However, Kate is happiest in an entrepreneurial environment and acts as Business Advisor for the Hub.
Guy joined the Growth Hub in October 2017 as a Business Growth Adviser.
Responsible for aiding businesses in their search for the most appropriate source of support. Working with them to deliver improved resilience, productivity and innovation. Guy has spent the last 10 years delivering business advice and training to start-ups. Prior to this he has run his own businesses and carried out a variety of roles in manufacturing, financial computing and consultancy.
Educated to degree level and with a CIM Marketing diploma, Fiona’s career began in the private sector, with a strong grounding in public relations, marketing and corporate communications.
She has a wide ranging skill set, encompassing career success in an innovative travel technology business, through to the corporate world of a FTSE 100 listed company. Fiona has also worked in the public sector, as an Economic Development Officer at District Council level, aiding and encouraging businesses to bring economic success to their own organisations and the local economy.
Fiona was a key player in the development of the Suffolk Coast Ltd Destination Management Organisation, working with the team of local businesses and the public sector, to establish this key sector organisation.
Fiona has previously held the position of Vice Chair of the Heritage Coast Local Action Group, in Suffolk.
Fiona has spent more than 15 years leading teams in sales, gaining a wealth of knowledge within the fashion, insurance, energy, manufacturing and distribution sectors.
Through working in diverse environments, she has developed the skills to build solid client relationships and cultivate strategic alliances with partners, vendors and colleagues, helping to develop and support key business initiatives.
Fiona is happiest when she is helping others and thinking outside of the box. She believes sharing best practice is, and always will be, the best way to learn and grow both professionally and personally.
Neil moved to Norwich in 1999 to help set up the first Reed office in the city, managing the corporate branch to support local businesses in the financial sector.
Neil’s driven and ambitious nature enables him to tackle, with confidence, any challenge faced. In his career, he’s helped clients navigate through a range of difficult situations, even finding a qualified management accountant who was fluent in English, German and Polish! He’s recruited franchises into a network of accountants and has managed clients’ training needs, assessing their eligibility and matching apprenticeship applicants to their requirements.
Neil has worked with large corporations to small businesses, in both the public and private sectors, and enjoys helping them to grow and reach their goals.
Chris has a sales and marketing background and has worked for a number of large international businesses. In 2001, he set up a spin out company with two academies from University College London, offering a range of contract research services to the biotech and pharma sector. This company quickly grew, was relocated to Cambridge and eventually merged with another business.
Chris worked as an independent consultant for several years offering business and marketing advice to local businesses before joining the Growth Hub in 2014.
Robert has a long career history of business development, sales and marketing, business advice and staff training and development.
Since 2011 he has worked as a business improvement specialist/mentor and joined the Growth Hub at its inception in 2014.
Robert is also the Growth Hub’s Small Firms Development Initiative (SFEDI) Programme Leader. All of our staff are qualified (or working toward) SFEDI accreditation. Robert manages this training process and supports and assess all students.
OUR SKILLS ADVISERS
David graduated 2nd from intake of 60 engineering apprentices at Laurence Scott Norwich.
Completed 13 yrs with Diamond H Controls as production draughtsman, sales engineer-East Anglia and finally returned to production as manager of the printed circuit board facility in Thetford.
Moved to technical recruitment and secured large contracts with Diamond H Controls supplying production staff.
Joined Business Link as a workforce development and business adviser.
Moved to Anglia Ruskin University consultancy Ixion as new business start-up adviser before joining New Anglia Growth Hub. Currently fulfilling a new role as skills adviser that incorporates workforce development support with SME businesses throughout Norfolk.
Qualifications include Electrical Technician Engineer qualifications, CNAA Diploma in Management Studies(Distinction), MSc in Human Resource Management.
After studying Hospitality Business Management at Leeds Metropolitan University and an early career in Professional Services, Lindsay gained extensive experience as a recruitment consultant. Her experience took her from London to Sydney via Melbourne – before settling back in her native Suffolk.
Her recruitment experience encompassed many disciplines and career levels and exposed her to a wide variety of skills requirements. Since returning to Suffolk in 2016, Lindsay has worked as Corporate Fundraising Officer for Age UK Suffolk, where she worked with a number of businesses to develop supportive and mutually beneficial partnerships.
Lindsay is passionate about enabling and supporting local businesses to develop the skills that they need to thrive in a changing market. If you would like advice or support on how to ensure your business has the skills that you need now or in the future, please do get in touch.
OUR PEER NETWORK PROGRAMME COORDINATORS
After graduating in Psychology, Sky went on to work within the events industry, starting in hospitality and learning the ropes of running functions, weddings and parties.
Following this, Sky moved on to work as an International Event Coordinator, using the skills she had acquired in her previous role to organise large corporate meetings across the globe.
Sky joined the Growth Hub in October 2020 as a Peer Network Programme Coordinator. With a genuine passion for bringing projects to life, learning new skills and meeting new people, she looks forward to developing her expertise further within the role and help our business community thrive during these challenging times.
Hayley has a strong background in administration and business support services, having held an administrative supervisor role at a specialist automotive relocation company, dealing with the administration of taking cars to large automotive events and auctions all over Europe.
Her positive and personable attitude supports her attention to detail and organisation, as well as building relationships with key customers and contacts. Her work in the events industry has provided her with experience in multi-tasking and hitting multiple deadlines.
Hayley joined the Growth Hub in October 2020 and is looking forward to applying these skills to her new role as Peer Network Programme Coordinator.
Grace has recently relocated from London, where she spent four years working as an Events Manager in the Hospitality Industry. She has gained valuable experience in networking, sales, event planning and marketing and is excited to bring these skills to her new role, supporting local businesses across Norfolk and Suffolk.
She joined the Growth Hub in October 2020 and will be part of the team coordinating the new Peer to Peer Network Programme.
OUR SCALE UP NEW ANGLIA TEAM
In 2000, Morgan joined BT and spent 11 years working as Principal Business and Strategic Analyst, before starting his own consultancy in 2011.
His technology background and knowledge made Morgan the ideal choice to be the second innovation specialist within the team of business advisers and he joined the Growth Hub in 2014. Morgan holds a BSc in ELectronic Engineering from University of Wales, Technology Management MBA from the Open University and DBA in Strategic Management from Aston University.
I joined the Scale Up New Anglia team in September 2020 having previously worked in the financial services industry with a global bank. What attracted me to the role was that it gave me the ability to use my skills and experiences from throughout my career in a number of industries.
During my 14 years with Santander, I held a number of positions including Branch Manager, Financial Planner, and most recently 6 years as a Business Relationship Manager, supporting SMEs within Norfolk and Suffolk.
Qualified to FPC level in Financial Planning, I also hold an HNC in Leisure and Tourism Management, and I have also worked in a number of positions within the hospitality sector.
I spend a large part of my spare time volunteering as an Assistant Scout Leader for a local Scout Group. The key aspect of my role within the group is organising and facilitating educational programmes for young people. I also take the lead in fundraising for the group, seeking out grants and sponsorship to support our activities.
Sue has worked for all sizes and nature of organisations, from global to family run business, covering sectors from education to manufacturing, sports and leisure and tourism.
She has not only managed marketing and events over the last 20 plus years, but also used her Business and Finance Degree to develop experience with in commercial development management, procurement and buying. This breadth of experience brings a diverse range of skills and experiences which she is looking to bring to supporting SMEs in Norfolk and Suffolk within her role at the New Anglia Growth Hub.
OUR BUSINESS GROWTH SUPPORT ADVISERS
Mags joined the TSB Bank straight from school and then spent 20 plus years in the insurance and financial services sector. Most of that time she worked for Cunningham Lindsey, the leading loss adjusting, claims management and risk solutions company ending up managing the marketing team. Mags gained her Lloyds insurance qualifications and Chartered Institute of Marketing Professional Qualifications whilst working in the financial services sector.
In 2011, Mags became self-employed and worked on a number of projects including managing courses for overseas teachers of English to attend educational courses in the UK.
Mags joined the Growth Hub at its inception in 2014 and has moved from the administration and financial support role to one of the Business Support Adviser roles mainly based in the office location.
Mags brings a vast experience of best practice, standards and compliance, which port across to other roles to drive up quality and impact and she has achieved her SFEDI Level 6 Award in Understanding Business and Enterprise Support whilst working with the Growth Hub.
Jo spent many years working for her family’s outside catering business ‘Diana Barnard catering’.
During her mid-twenties, she took a break in hospitality and joined the Government department Oversea Development Administration as a logistics consultant; who seconded her to UNHCR in former Yugoslavia and then UNICEF in Rwanda during the Genocide.
Upon Jo’s return to the UK, she had a short spell in logistics before returning to the family business in 2001. The business was rebranded to Barnard Catering Ltd and Jo continued to work for the company during busy spells whilst also working for local marketing guru’s Helen Oldfield and Gina Long.
From here, Jo moved to Woodhall Manor as events manager and then joined the management team at The Orwell Hotel in Felixstowe. Having spent two years as the Growth Hub’s events coordinator, Jo felt it was time for a new challenge and in September 2020 started her new role as Business Growth Support Adviser, working alongside Mags.
OUR ADMINISTRATION & FINANCE TEAM
Ariane has a varied background, predominantly within quality assurance management; but starting out as a pharmacy technician for the NHS, progressing to customer services in the printing and electronics industries, and a stint as quality control tester for snack flavours.
She also spent 12 years as an operations manager in a food ingredients manufacturer contributing to expanding the company from a start-up operation into a respected position in the industry.
Throughout her career, Ariane has focussed on maintaining and improving quality by implementing and managing quality systems, ensuring compliance with regulatory requirements and providing customer services and administration support.
Bringing her flexible skills and experience to this new role of CRM, Evidence and Customer Service Coordinator, she looks forward to achieving her goal of providing the best possible service to the business advisers and clients.
Helen brings experience from financial services, marketing, operations, hospitality and the charity sector. She holds several marketing qualifications, trained as a Salesforce Administrator and stays current with regular online courses. Helen’s responsibilities within the Growth Hub start with managing the monthly financial processes for the ERDF and HM Government funding streams, taking the lead for operational and administrative activities and providing IT, HR and provisions support.
“I have trained and managed individuals, from apprentices to CEOs, on how to get the best from their processes and systems, and influenced trustees with ideas and campaigns that come in under budget. I love working for an organisation that supports and uplifts others to help improve the lives of local businesses and people.”
In 2015 Jamie graduated from university with a degree in Graphic Design. To gain some work experience, he secured a job as an Online Shopper at Sainsbury’s. He progressed to become a self-employed Graphic Designer and worked part time for a design agency based in Ipswich for two years. Jamie joined the New Anglia Growth Hub in 2018 and is aiming to work towards his SFEDI qualification in the near future.
OUR MARKETING & EVENTS TEAM
Jess has been a marketing professional for over 6 years, gaining a strong skill set within the business, retail, local government and charity sectors.
With a flair for writing and a passion for all things digital, she enjoys all aspects of marketing, from the strategic to the creative, as well as being skilled in website and graphic design.
Jess joined the Growth Hub in February 2019 and manages the marketing, PR and websites, as well as supporting the events team.
After completing an internship at Reed recruitment, Hannah joined the Motor Trade working in administration and sales support, soon becoming Sales Coordinator for the Mercedes-Benz truck dealerships in East Anglia.
In 2019 she decided to look for a new challenge and saw an opportunity to become the Events Manager at Suffolk Food Hall, handling both private and corporate functions. During this time Hannah completed an Events Management course with distinction, learning key skills such as events management, project management, LinkedIn for business and social media strategy for business.
Hannah joined the New Anglia Growth Hub as Events Coordinator in October 2020 and is looking forward to supporting SMEs across Norfolk and Suffolk.
HOW OUR TEAM CAN HELP YOUR ENTERPRISE TO THRIVE
THE SERVICES WE PROVIDE
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HOW WE’VE HELPED
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