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Referral Marketing – Getting Customers to Do Your Selling for Your

  • 2019-07-09 | -
  • Framlingham Technology Centre
    Station Road
    IP13 9EZ
  • Free
  • New Anglia Growth Hub

The most cost effective and easiest way to grow your business is through your existing customers. In this workshop, we cover how to sell more to existing customers and how to get your customers to do the selling for you.

Known widely as referral-based marketing or turning to your customers into raving fans.

  • Why do customers leave?
  • What does good customer experience look like?
  • The ladder of loyalty – turning customers into raving fans
  • The importance of marketing to your existing customers
  • Creating a customer journey process that delivers great customer experience every time

By the end of the workshop you will be equipped to:

  • Implement a process that clearly defines customer services in your business
  • A strategy for gaining referrals
  • Marketing ideas on how to retain and grow your customers

Following this link to book http://bit.ly/ReferralMktingFram

  • Speaker(s)

    Philip Budd
  • Who Should Attend

    If you run your own or manage a business for more than a year and feel that:
    • Customer retention needs to improve
    • You get a lot of buyers/shoppers that buy once and don’t return
    • You get very few referrals from customers

    Funded by the European Regional Development (ERDF) Fund, this rare opportunity is free to attend! One representative per company please.


book a place for this event

Call us on 0300 333 6536

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